Privacy Policy

Commercial Flooring Group Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use and store personal information when you use our website or contact us regarding our services.

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Information We Collect

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We may collect and process the following information:

• Name and company details

• Email address

• Telephone number

• Project details and enquiry information

• Site addresses and flooring requirements

• Information submitted through contact forms or quotation requests

We may also collect limited technical information such as IP addresses and website usage data to help improve our website and services.

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How We Use Your Information

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We use your information to:

• Respond to enquiries and quotation requests

• Provide commercial flooring services

• Communicate regarding projects and appointments

• Improve our website and customer experience

• Meet legal and regulatory obligations

We do not sell or share your personal information with third parties for marketing purposes.

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Data Storage & Security

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We take reasonable steps to protect your personal information and keep it secure. Information may be stored securely within our business systems, email platforms and customer management tools.

Only authorised individuals within Commercial Flooring Group Ltd have access to relevant customer information.

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Sharing Information

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We may share information with trusted third parties where necessary for business operations, including:

• Suppliers and manufacturers

• Subcontractors and installers

• Accountants and professional advisers

• IT and website providers

Any third parties are expected to handle information securely and appropriately.

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Cookies

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Our website may use cookies and analytics tools to improve website functionality and understand how visitors use the site.

You can choose to disable cookies through your browser settings.

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Your Rights

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You may request to:

• Access personal information we hold about you

• Correct inaccurate information

• Request deletion of your data where appropriate

• Withdraw consent for communications

To make a request, please contact us directly.

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Contact

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If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Commercial Flooring Group Ltd
Email: info@commercialflooringgroup.co.uk
Website: www.commercialflooringgroup.co.uk

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Policy Updates

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Commercial Flooring Group Ltd may update this Privacy Policy from time to time. Any updates will be published on this page.